Privacy Policy

This Policy aims to protect information reliably and to give Guests lasting peace of mind.

The information that the Temple, etc. ("we") receive from Guests ("you") includes your name, address, telephone number, email address, date of birth, gender, nationality, occupation, passport, visa, place and date of entry into Japan, marketing-related information, information you enter in input forms specified by us, information entered by our staff at your instruction, information about previous stays and services used or products purchased, information about your preferences that we come to know during your stay, security camera footage, the details stated on your dog's vaccination certificate, and any other matters essential to the transaction.

Credit card payments are processed through the payment service Stripe. Card information you enter, such as your card number, is encrypted, sent directly to Stripe, and handled by Stripe. We do not store card information, nor are we able to see your card number.

We (the Temple, etc.) collect the personal information of Guests who use this website, etc., by the following methods, among others.

1. Information you enter directly on this website, etc.
   We may collect your personal information when you book or use our services, create an account on our website, respond to a survey, take part in a draw or prize promotion, contact us, or apply for or use any service we provide.
2. Information you provide to us by email, post, in writing, by telephone, etc.
3. Information collected indirectly from partners and third parties (including information providers, advertisers and advertising platforms)
   To make our services comfortable to use, we may collect your personal information through online services operated by other companies we have selected. We may also collect your personal information from the following parties:
   • Travel agencies you use
   • Third-party card companies you use
4. Information collected from social media
   If you voluntarily take part in activities or services we host on social media, we may collect your contact and identity information, information about your stays and purchases, your activity on the internet and networks, and other information contained in content you post or in your profile on social media.

The Temple, etc. ("we") use personal information for the following purposes.

1. For the operation and business of the Temple, etc. (including providing accommodation services and keeping a guest register)
2. To contact Guests, for example to confirm reservations
3. To provide Guests with services, products and information
4. To carry out marketing activities
5. To analyze and improve our services and products
6. To send information about the Temple, etc. through advertising, events and the like
7. To request participation in surveys, campaigns and the like, and to contact you about them
8. To send or deliver various notices, temple newsletters and the like, including the latest news about the Temple, etc.
9. To collect fees
10. For other purposes separately disclosed to Guests or made public
11. To respond to inquiries
12. To prevent crime and ensure safety

1. The Temple, etc. will not provide personal information to any third party without the consent of the guest, etc. However, in the following cases, personal information may be provided without the consent of the guest, etc.

1. When required by laws and regulations
2. When it is necessary to protect a person's life, body or property and it is difficult to obtain the consent of the guest, etc.
3. When it is particularly necessary to improve public health or to promote the healthy development of children and it is difficult to obtain the consent of the guest, etc.
4. When it is necessary to cooperate with a national government agency, a local government, or a party entrusted by either of them in carrying out duties prescribed by laws and regulations, and obtaining the consent of the guest, etc. is likely to impede the performance of those duties

2. Notwithstanding the preceding paragraph, in the following cases, the recipient of personal information shall not be deemed a third party.

1. When the Temple, etc. entrusts all or part of the handling of personal information to another party within the scope necessary to achieve the purposes of use
2. When personal information is provided in connection with the succession of business due to a merger or other reasons
3. When personal information is used jointly as described in "6. Joint Use"

Religious Corporation Horinji Temple and TEMPLE STAY ZENSŌ jointly use the personal information of Guests as follows.

1. Items of personal information used jointly: the items listed in "2. Information We Receive from Guests"
2. Scope of joint users: Religious Corporation Horinji Temple and TEMPLE STAY ZENSŌ
3. Purposes of use by the joint users: the purposes listed in "4. Purposes of use of information"
4. Party responsible for managing the personal information: Religious Corporation Horinji Temple (Address: 705 Shinpukuji, Chiyoda, Ora District, Gunma 370-0505, Japan. The name of the representative will be provided without delay upon request.)

The Temple, etc. may use the personal information provided to create statistical data processed so that no individual can be identified. The Temple, etc. may use such statistical data, from which no individual can be identified, without any restriction.

To run its website (https://zenso.horinji.or.jp/) and to respond to inquiries, TEMPLE STAY ZENSŌ entrusts part of its handling of personal information to the following businesses located outside Japan. Information sent through the inquiry form (such as your name, email address, planned dates of stay and the content of your inquiry) is handled through these businesses' services.

• A business that provides the database (its servers are in Tokyo)
• A business that provides website delivery (processing takes place in Tokyo)
• A business that provides email sending

1. Country where the businesses are located
   All of them are businesses based in the United States.
2. The system for protecting personal information in the United States
   According to a survey by the Personal Information Protection Commission (information as of October 2021), the United States has no comprehensive federal law on the protection of personal information; instead, it has federal laws that apply to specific sectors, such as the Electronic Communications Privacy Act (ECPA), the Gramm-Leach-Bliley Act (GLBA) and the Health Insurance Portability and Accountability Act (HIPAA). California has a comprehensive law, the California Consumer Privacy Act (CCPA), and the survey states that the CCPA contains no provision corresponding to the Accountability Principle among the eight principles of the OECD Privacy Guidelines. The United States has participated in the APEC CBPR (Cross-Border Privacy Rules) System since 25 July 2012. For details, please see the “Survey of Systems for the Protection of Personal Information in Foreign Countries” published by the Personal Information Protection Commission.
3. Measures taken by the businesses
   Each business publishes its security and privacy policies and takes measures to protect information, such as encrypting communications and stored data and restricting access.

By agreeing to the Privacy Policy and submitting the inquiry form, you also consent to the provision of your personal information to the businesses located outside Japan described in this section.

The TEMPLE STAY ZENSŌ website (https://zenso.horinji.or.jp/) uses the following cookies and external services.

1. Display language cookie
   To use the display language you chose the next time you visit, we store it in a cookie (NEXT_LOCALE) for one year. Only the language setting is stored.
2. Google Maps
   The Access page embeds Google Maps, provided by Google LLC. When you view this page, information about your browsing, such as your IP address, is sent to Google, and Google may use cookies. For how Google handles this information, please see Google's Privacy Policy.
3. WASIMIL booking system
   The booking section on the top page embeds the WASIMIL booking system. Information you enter to search for availability or to make a booking is sent to WASIMIL and handled in accordance with WASIMIL's terms. WASIMIL may use cookies.
4. Analytics (Google Analytics)
   To understand how this website is used and to help us improve it, we use Google Analytics, provided by Google LLC. Google Analytics uses cookies (such as _ga, for up to two years) to collect information such as the pages you view, your device and browser type, and your approximate region. We do not use the collected information to identify you personally. For how Google handles this information, please see Google's Privacy Policy. If you wish to stop this collection, you can use the Google Analytics Opt-out Browser Add-on.

To prevent the leakage, loss or damage of the personal information entrusted to us, the Temple, etc. take the following measures.

1. Organizational security measures
   We designate the people who handle personal information and the scope of their handling, and we check how it is being handled.
2. Personnel security measures
   We make sure that the people who handle personal information are aware of the precautions for handling it.
3. Physical security measures
   We manage the devices and documents used to handle personal information so that no unauthorized person can access them.
4. Technical security measures
   We restrict access to the systems that handle personal information to authorized people.
5. Understanding of the external environment
   Because we entrust the handling of personal information to businesses in the United States, we take security measures based on an understanding of the US systems for protecting personal information.

Information submitted through the contact form on the TEMPLE STAY ZENSŌ website is deleted from our server one year after we receive it. Emails exchanged with you, such as our replies, are kept for as long as needed to respond to your enquiry.

In accordance with the Private Lodging Business Act, the guest register is kept for three years from the date it is made.

Guests may request, with respect to their own personal information held by the Temple, etc., notification of the purposes of use, disclosure, correction, addition or deletion of its contents, suspension of use or erasure, suspension of provision to third parties, and disclosure of records of provision to third parties. To make a request, please contact us at the email address given under “Contact” below (privacy@horinji.or.jp). After confirming that you are the individual concerned or their authorized representative, we will respond without delay in accordance with applicable laws and regulations.

To ensure the reliable protection of personal information, the Temple, etc. comply with all laws and related guidelines concerning personal information.

The Temple, etc. may change this Policy at their discretion, to the extent that doing so does not violate applicable laws and regulations.

Horinji Temple (religious corporation)
Address: 705 Shinpukuji, Chiyoda, Ora District, Gunma 370-0505, Japan
The name of the representative will be disclosed without delay upon request.

TEMPLE STAY ZENSŌ
Address: 705 Shinpukuji, Chiyoda, Ora District, Gunma 370-0505, Japan
The name of the business operator will be disclosed without delay upon request.

For inquiries regarding this Policy, please contact the person in charge at our temple listed below.

Horinji Temple (Religious Corporation) / TEMPLE STAY ZENSŌ
Attn: Personal Information Officer
privacy@horinji.or.jp