POLICIES
Policies
Please read these before you book. The Terms and Conditions of Stay are your accommodation contract, the Rules of Use are what we ask you to observe during your stay, and the terms of use for dogs and for the Wi-Fi are what you agree to when you bring your dog or use the Wi-Fi.
- STAYTerms and Conditions of StayAbout the accommodation contract: reservations, cancellations, charges and more.→
- RULESRules of UseThe rules for a safe and pleasant stay.→
- DOGSTerms for Staying with Your DogThe conditions you agree to when staying with your dog.→
- Wi-FiFree Wi-Fi Terms of UseThe conditions you agree to when using the Wi-Fi.→
- PRIVACYPrivacy PolicyHow we handle the personal information you entrust to us.→
LEGAL NOTICE
Notation under the Act on Specified Commercial Transactions
- Seller
- TEMPLE STAY ZENSŌ
- Address
- 705 Shinpukuji, Chiyoda, Ora District, Gunma 370-0505, Japan
- Phone number
- We will disclose this without delay on request.
- Email address
- zenso@horinji.or.jp
- Person responsible for operations
- We will disclose this without delay on request.
- Charges other than the price
- Charges for additional services, charges for dogs (per dog), and additional charges for use of the room outside the stated hours (Article 8 of the Terms and Conditions of Stay). In the event of any damage, we may claim compensation for it (Article 13 of the Terms and Conditions of Stay).
- Cancellations and changes
- Bookings made through our website are subject to Article 5 of the Terms and Conditions of Stay (free of charge up to 8 days before the date of stay; 100% of the accommodation charge from 7 days before up to and including the day of stay, including no-shows). Bookings made through booking sites are subject to the policies of each site.
- Time of delivery
- At check-in
- Payment methods
- Accommodation fees: credit card. Additional services: credit card or cash in Japanese yen.
- Time of payment
- Bookings made through our website can be made up to the day of check-in. For bookings made through booking sites, the rules of each booking site apply. Additional services are paid for at the time of use.
- Price
- This varies by booking site and season.
LICENSE
Registration Notice
We display the sign required under the Private Lodging Business Act.
Private Lodging Business Notification No. M100032459
