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RULES OF USE

Rules of Use

Last revised September 29, 2025 / Effective January 10, 2023

Contents

To ensure that all guests can enjoy a safe and comfortable stay, TEMPLE STAY ZENSŌ ("the Facility") has established the following Rules of Use pursuant to Article 9 of the Terms and Conditions of Stay. We kindly ask that you read them carefully and cooperate. We also ask that you follow any instructions given by the Facility in accordance with the Terms and Conditions of Stay and these Rules of Use. If you do not comply with these Rules of Use, we may refuse the use of our facilities or your stay pursuant to Articles 4 and 6 of the Terms and Conditions of Stay. Please note that the Facility cannot accept responsibility for any damage incurred by guests as a result of failure to comply with these Rules of Use. Likewise, if the Facility suffers any damage as a result of such failure, you will be required to compensate for that damage.

Using the Facility

  1. Use of the Facility for business purposes is not permitted.
  2. Please do not distribute or post advertising materials, or sell goods, on the premises without the Facility's permission.
  3. Promotional activities such as handing out flyers or collecting signatures are not permitted on the premises.
  4. Please refrain from displaying items that would change the appearance of the Facility's exterior.
  5. Minors staying without an adult may be refused accommodation if they do not have a parent's or guardian's permission.

Inside the Facility

  1. During your stay, please make sure the entrance and other doors are locked.
  2. If someone comes to your room, please check who it is before unlocking the door, and take care not to open the door carelessly to anyone suspicious.
  3. Please refrain from using your room to meet with visitors.
  4. Under Article 7 of the Terms and Conditions of Stay, please do not invite into your room, or allow to stay overnight, anyone other than the registered guests and their companions.
  5. Under Article 14 of the Terms and Conditions of Stay, staff may enter your room and move items inside it. Please look after your cash and valuables yourself, and if there is anything that must not be moved, please let us know in advance.

About the Temple

  1. This property is located within the grounds of a temple with a history of about 700 years.
  2. Guests may only use certain areas, so please do not enter any off-limits areas, such as inside the kuri (temple living quarters).
  3. As the temple holds many cultural properties, security cameras are installed on the grounds.

Hygiene

Guests who fall under any of the following may be asked to refrain from using the facilities or staying with us, or may have their movement within the premises restricted.

  1. Guests suspected of being infected with norovirus or another cause of food poisoning.
  2. Guests suspected of being infected with an infectious disease designated under the Act on the Prevention of Infectious Diseases and Medical Care for Patients with Infectious Diseases and its Enforcement Regulations.

Smoking

As a rule, smoking is not permitted anywhere on the premises, including in the guest rooms. Please smoke only in the designated smoking area.

Handling Fire

Please take great care with fire when using the BBQ, the pizza oven or the fire pit. The property is surrounded by nature, so even a single flying spark can start a fire. Please note that use may be restricted depending on the weather.

About your dog

  1. Dogs are welcome, but please do not bring them into the Japanese-style rooms, kitchen or bathroom. Inside, dogs may stay only in the doma (earthen-floored entrance area); you are welcome to take them onto the deck, into the garden and for walks around the temple grounds. Please note that if a dog is found to have been in any part of the building other than the doma, a cleaning fee will be charged. Assistance dogs as defined under the Act on Assistance Dogs for Persons with Physical Disabilities will be accommodated in accordance with that Act.
  2. Dogs are not permitted in the bathroom.
  3. Dogs may not sleep with guests or enter the bedrooms.
  4. The towels provided in the bathroom are not for dogs. They are for guests only, so please do not use them on your dog. If such use is found, we may ask you to pay for replacements of equivalent quality.
  5. Please be considerate of temple visitors and the next guests, including by properly cleaning up after your dog.
  6. In addition, please make sure you agree to our Terms for Staying with Your Dog before your stay.

Consideration for Neighbors

  1. The Facility is surrounded by a country town very rich in nature. Especially at night, please do not make a disturbance, such as speaking loudly, singing, turning up the TV or audio equipment, or making loud noises.
  2. Please take good care with the volume of the TV speaker or Bluetooth speakers.

Public Order and Morals

  1. Please refrain from gambling, any conduct that disturbs public morals, and any behavior or language contrary to public order and decency.
  2. Firearms, swords, narcotics and any other items whose possession is not permitted by law may not be brought onto the premises.
  3. Items that may cause anxiety to neighbouring residents or staff, or that are deemed to threaten their safety, may not be brought onto the premises.
  4. If a guest or anyone accompanying them is found to be a member of an organized crime group, a gang member or any other antisocial force as defined in Article 4, Item 3 of the Terms and Conditions of Stay, we will refuse all further use of the Facility.
  5. If a guest or any person associated with them is found to have engaged in assault, intimidation, extortion, coercion, forcible obstruction of business or similar acts, we will refuse all further use of the Facility.
  6. If a guest or any person associated with them commits an act in violation of the law, or if there is deemed to be a substantial risk of such an act, we will refuse all further use of the Facility.

Care of the Building and Equipment

  1. Please do not move any facilities, fixtures or furnishings on the premises to another location, alter them, or use them for anything other than their intended purpose.
  2. Please do not bring gunpowder, gasoline or any other ignitable or flammable materials into the building.
  3. Please refrain from using heating or cooking appliances that involve open flames in the guest rooms (except for those already installed).
  4. Please do not do anything on the premises that could cause a fire.
  5. If you lose, damage, soil or leave odors on the buildings, facilities, furnishings, plants or other property, you may be asked to pay compensation for the damage.

Belongings and Lost Property

  1. Please look after your own belongings, including cash and valuables. The Facility accepts no liability for their loss or damage, except where this results from wilful misconduct or gross negligence on the part of the Facility.
  2. Items found in the shared areas of the premises, or in guest rooms after check-out, will be kept for a certain period and then disposed of in accordance with the law.
  3. Any costs incurred in returning items found at the Facility to their owners shall be borne by the owner.
  4. If belongings that incur disposal costs, such as bulky waste, are left in a guest room or in the shared areas of the premises, whether intentionally or through negligence, we will charge the disposal costs prescribed by law plus an appropriate fee for handling the disposal on your behalf. If we have not heard from you about such belongings within one week of your check-out date, they will be treated as having been left intentionally.

Bringing Food and Drink

As a general rule, you are welcome to bring in food and drink you have purchased yourself, including alcohol and meat. However, please refrain from bringing in any of the following items.

  1. Food and drink with strong odors that may linger in the guest rooms during eating or cooking and could cause a nuisance to neighbors or prevent us from welcoming the next guests
    • Examples: kusaya (fermented dried fish), durian, etc.
  2. Ingredients, seasonings, etc. with heavy use of spices that may stain or leave odors on plates, cooking utensils, etc.
  3. Raw fish, animal offal, etc.
    • Anything whose fishy or raw smell may remain in the Facility or on tableware and other equipment, such as filleting raw fish, scaling fish, or the offal of meat

Garbage Disposal

Outdoor activities such as BBQs and longer stays can produce a lot of rubbish. If it no longer fits in the bin in your room, please move it to the dustbin behind the building and replace the bin liner with a new bag yourself. If you need your rubbish collected, just let us know.

Payment

  1. The accommodation charge is to be paid by credit card by the day of check-in.
  2. Charges for additional services may be paid by credit card or in cash in Japanese yen.
  3. If you wish to change the accommodation plan you have booked, please contact us. If you wish to extend your stay, a new accommodation contract will be concluded, and you will be asked to settle your account for the stay up to that point.

Other

  1. Please check the evacuation route map and the emergency exits.
  2. Please do not leave your belongings outside the entrance.
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